Dickey County Public Transportation operates on a plus or minus 7-minute pickup window, meaning that you should be ready to board the bus at least 7 minutes prior to your scheduled pickup time. Also, you should expect the bus to arrive no later than 7 minutes after your scheduled pickup time.

Standing orders are consistent ride requests for the same times of specific days of the week. For example, your pickup times for every Tuesday must be at the same time in order to qualify as a standing order. However, the pickup time for a Thursday standing order can be different from the Tuesday standing order as long as all Thursdays are the same from week to week.

Dickey County Public Transportation provides public transportation for all people. You do not need to meet any qualifications or requirements to use the system. Children, adults, and seniors can all access the vans and buses. 

Please contact the dispatcher or driver as soon as you become aware of the need to cancel your ride. If you do not cancel, you may be charged for the ride. Repeated no shows may result in a suspension of your bus riding privileges. 

When you make your doctor's appointment or other scheduled appointment, ask how long the appointment is expected to last. That way you can give the dispatcher or driver an idea of when you may need to be picked up. However, your return ride will not be scheduled until you call the driver or dispatcher to say that you are ready to be picked up. The driver will then fit you into the schedule as soon as it is possible to do so. You are important to us, we will work hard to accommodate unforeseen and unavoidable delays. 

Fares are generally put in the fare box or given to the driver when you board the bus, unless prior arrangements have been made with dispatch or the Director. 

Drivers and staff members are not allowed to accept gifts or tips. It is our staff's job to provide you with excellent customer service. If you feel it is necessary to show your appreciation, you are welcome and encouraged to make a donation to our transit agency in honor of a particular employee or the transit system.